In the post-Covid world, credit unions know they need to get back to a more formal performance evaluation process, but a lot has changed – even what to measure and the frequency of reviews are being debated. Omni-delivery channels are also adding confusion as to who we should recognize (or blame). The consensus is that conversations take precedence over scores, and streamlining documentation is desired. Please join us on May 3, 2023, at 2 pm CST for a free webinar as we discuss the renewed commitment to results, culture and continuous learning taking center stage. The Webinar will highlight the following areas:

Specific topics include:

• The evolution (devolution) of the performance appraisal – where do we stand now
• Disruptions need Disruptors: Core competencies will never die
• Merit increases and performance review integration
• New rating scales to ensure the score is not the only prize
• Promoting conversations, not hall monitoring